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Protecting the personal privacy of every customer and vendor is a crucial part of gaining and keeping your trust in Timkantech, LLC. As a global organization, we strive to provide a high level of privacy protection across all of our businesses and services and to deploy consistent, rigorous policies and procedures.
This Statement does not apply to third-party applications, products, services, websites or social media features that may be accessed through links we provide on our websites. We encourage you to review the privacy policies of such third parties before interacting with them.
Personal data relates to a living individual who can be identified from that data. Identification can be by the data alone or in conjunction with any other data in the data controller's possession or likely to come into such possession. The processing of your personal data is governed by applicable privacy laws.
We are the data controller with respect to processing your data. This means that we decide how your personal data is processed and for what purposes. We know that you care how data about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
Some of your data can, in particular, be collected by us:
The personal data we collect includes any and all data you provide when you enter into contract with us, register an account, provide information on a web form, or give us in any other way. Examples include: your email address, name, address, phone number, login, account name, password, account activity, transaction data, financial data, logistics and billing data, chat and service history, and any other information you may provide.
We also receive and store certain types of data whenever you interact with us. We use "cookies" — unique identifiers transferred to your device to enable our systems to provide features such as personalized content, remote access, and usage analytics. We also obtain data when your browser accesses our website, including IP address, device type, browser type, and access times.
Our website uses analytics tools such as cookies to analyze how you use our website and to monitor usage. We use both first-party cookies (for language, location, and basic functionality) and third-party cookies (for certain forms and advertising).
You may refuse the use of cookies by selecting the appropriate settings on your browser or by visiting www.allaboutcookies.org. Please note that refusing cookies may affect some website functionality.
You have a choice of whether and how you receive marketing communications from us. You can manage your preferences by:
We comply with our obligations under applicable privacy laws by keeping personal data up to date; by storing and destroying it securely; by collecting and retaining only the necessary data; by protecting personal data from loss, misuse, unauthorized access and disclosure; and by ensuring appropriate technical measures are in place.
We use your personal data for the following purposes:
The lawful basis for processing your personal data is, as applicable: processing based on your consent, as necessary for us to perform our contract with you, or as necessary to pursue the legitimate interest of our Company or of third parties. Legitimate interest can include:
You are not under any obligation to provide us personal data. However, please note that without certain data from you, we may not be able to undertake some or all of our obligations to you under our service contract, or adequately provide our full range of services.
Your personal data will be treated as strictly confidential and will be shared only with the following categories of recipients:
We keep your personal data for no longer than reasonably necessary for the given purpose for which your data is processed. If you have provided consent, we will process your data for no longer than your consent is effective. We may retain personal data as required by applicable laws and regulations, or as necessary to assist with government and judicial investigations, or to initiate or defend legal claims.
Our products and services are not targeted to persons under the age of 16. We do not knowingly collect or process personal data from persons under the age of 16.
Unless subject to an exemption under applicable privacy laws, you have the following rights with respect to your personal data:
As a globally operating company, we may share your information with affiliate companies or third parties located in other countries. Where we transfer your data outside of the European Economic Area, we make sure to protect your personal data by applying the level of security required by applicable privacy laws, including entering into Standard Contractual Clauses with the transferee.
You may request a copy of such Standard Contractual Clauses by contacting us at the details in the Contact Us section.
We collect basic information you provide when you opt into our communications to supply you with content applicable to your business and job role. We apply the following safeguards to our profiling activities:
If you do not agree with our profiling of your data, you have the right to object by contacting us as set forth in the Contact Us section.
If we wish to use your personal data for a new purpose not covered by this Statement, we will provide you with a new notice explaining the new use prior to commencing such further processing, setting out the relevant new purpose and processing conditions. Where necessary, we will seek your prior written consent.
We protect your data using technical measures to minimize the risks of misuse, unauthorized access, disclosure, loss or theft. Safeguards include data pseudonymization, data encryption, firewalls, and data access authorization controls. Our security mechanisms are checked and updated regularly.
Our websites are typically encoded using your browser's encryption module and certified for international encryption technique. Where necessary, we use SSL (Secure Socket Layers) encryption. Despite our best efforts, security cannot be absolutely guaranteed against all threats. If you believe the security of your data has been compromised, please contact us immediately.
You have the choice to allow us to collect and process your data. You can also:
If you have any questions about this Statement, wish to exercise any of your rights, or have complaints you would like to discuss with us, please email us directly at privacy@timkantech.com.
In case of disagreements relating to our processing of your personal data, you can submit a request to the data protection supervisory authority with competent authority where you reside. For a list of local data protection authorities in EEA countries, visit: ec.europa.eu.